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​POLICIES AND PROCEDURES
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PRIMARY HOST/MINIMUM AGE REQUIREMENT: Each reservation must have a designated Primary Host responsible for payment, group conduct, and compliance with all policies. The Primary Host must be at least 18 years old, or 21 if alcohol is being consumed. A valid physical ID is required at check-in. Photocopies or digital copies will not be accepted. All individuals, 5 and older will be charged.
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SUBSTITUTING GUESTS OR ADDITIONAL UNPAID GUESTS: Substituting or sneaking in additional guests is strictly prohibited. All guests must check in at the front before joining your party. We reserve the right to charge the credit card on file for any unregistered guests based on the hours booked. Violations may result in a $100 fee or immediate removal of all guests without refund.
DECORATIONS FOR SPECIAL EVENTS: All decorations must be approved by management prior to your visit. Minimal décor, such as balloons, is permitted. However, items affixed to walls are not allowed. Confetti, glitter, boa feathers, beads or anything similar which will cause a lot of cleaning are not approved. Please note that any damage resulting from decorations—even if approved—may incur a fee. No lighting of candles, sparkers or any other open flame shall be permitted without prior approval. Lighting of candles, if permitted, shall only be done by staff.
PROPERTY DAMAGE POLICY: We kindly ask all guests to treat Backroom Karaoke property with care during their visit. Please note that we reserve the right to charge the credit card on file or deduct from any cash held for any damage to or theft of property. For accountability, our staff inspects each room before and after every session.
CONDUCT POLICY: To ensure a safe and enjoyable experience for all, Backroom Karaoke reserves the right to refuse service to anyone displaying disruptive, rowdy, or inappropriate behavior. Overly intoxicated guests may be asked to leave along with their party. A $150 fee will be charged for vomiting or excessive cleaning. No refunds will be given for policy violations.
DRINK: Outside drinks are not permitted except bottled water. A $50 fee will apply if found. BYOB is allowed per N.J.S.A. 2C:33-27. Hard liquor (30%+ alcohol), premixed drinks, and Jello shots are strictly prohibited. 21+ to drink alcohol. Anyone under 18 may not consume alcohol. If underage drinking occurs, the entire group will be asked to leave with no refund. Guests must bring their own plates, utensils, cups, ice, and coolers. We offer non-alcoholic drinks for sale.
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FOOD: Outside foods are not permitted, except for birthday desserts. A $50 fee will apply if found. Please bring your own plates, utensils, napkins, cups, ice and coolers for any permitted food and drink items. We do offer light finger foods for sale. We can also cater outside food.
SONG CATALOG:​ Our catalog features over 100,000 songs, with new titles added weekly by our provider. While we strive to offer a wide selection, we cannot guarantee the availability of specific songs. You may browse the current catalog online prior to your visit. Please note that no refunds will be issued based on song availability.
NON-REFUNDABLE BOOKING FEE & CANCELLATIONS: A non-refundable $50 booking fee (plus tax) is required for all reservations and will be applied to the room rental. Walk-ins are exempt. The fee is refundable only if Backroom Karaoke cancels the booking. Rescheduling is treated as a cancellation and subject to the same terms; a new booking fee will apply. Cancellations must be made at least 48 hours in advance. Late cancellations may incur full charges.
LATE ARRIVAL: We allow a 30-minute grace period for late arrivals. After that, the session time will be reduced, and you’ll still be charged for the balance of your reserved duration. In no case will the charge be based on less than 1 hour duration. For example, if you reserve 2 hours and arrive 1 hour late, you'll be charged for 1.5 hours. This policy ensures fair scheduling and prevents unused time from blocking availability for others.
CREDIT CARD OR CASH HELD FOR INCIDENTALS: On the day of your reservation, we require a credit card or $150 cash to be held until the end of your session. This will be returned after a staff inspection confirms no damage, theft, or issues. By booking, you agree to this policy. If you decline to provide the required deposit, we reserve the right to cancel your reservation.
RELEASE OF LIABILITY: Backroom Karaoke is not responsible for any injuries sustained by guests, damage to personal property, or loss/theft of personal items. The person making the reservation agrees to inform all participants of these policies and accepts full responsibility for any violations.
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